Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Video Communication Server (VCS) software version X8.6

Show data for version: X8.9X8.8X8.7X8.6, X8.7X8.6X8.5.1X8.5X8.2.1X8.2X8.1.1X7.2.2X7.2X7.1X7.0.1X7.0

Cisco TelePresence

Product(s) Software releaseComments
Cisco Expressway X8.6

Traversal zone connections between a Cisco Expressway and a Cisco VCS are not supported. (Applies to all versions of both products).
Cisco TelePresence Conductor XC4.0

No issues
Cisco TelePresence Conductor XC4.1

No issues
Cisco TelePresence Conductor XC4.2

No issues
Cisco TelePresence Management Suite (TMS) 15.0

No issues found
Cisco TelePresence MCU Series products 4.5

No issues
Cisco TelePresence MX Series, Cisco TelePresence C Series, Cisco TelePresence SX Series TC7.3.2

No issues
Cisco TelePresence MX Series, Cisco TelePresence C Series, Cisco TelePresence SX Series TC7.3.3

No issues
Cisco TelePresence Server 4.2

No issues
Cisco TelePresence Server 4.1

No issues

Cisco

Product(s) Software releaseComments
Cisco DX Series 10.2.4

No issues. There are known limitations when these endpoints are used for Mobile and Remote Access. See Mobile and Remote Access via Cisco Expressway X8.6 for details.
Cisco IP Phone 7800 Series, Cisco IP Phone 8800 Series 10.3.1

This version of the Cisco IP Phone 78/8800 Series endpoint software is not officially supported via MRA, but the phones must be running version 10.3.1 or later if you want to preview them with Mobile and Remote Access.
Cisco Jabber 11.0

No issues
Cisco Prime Collaboration Assurance 10.5.1

Cisco TelePresence Video Communication Server X8.6 is not supported by Cisco Prime Collaboration Assurance.
Cisco Unified Communications Manager 10.5

No issues
Cisco Unified Communications Manager IM and Presence Service 10.5

No issues
Jabber Guest 10.6.7.50

No issues

Avaya

Product(s) Software releaseComments
Scopia XT Executive 240 8.3.0.89

No issues

LifeSize

Product(s) Software releaseComments
Icon 600 LS_RM3_2.4.1(1452)

No issues
Room 220 LS_RM2_5.0.4(7)

Video from this endpoint fails under the following circumstances:

  • The call to or from the LifeSize endpoint is made using H.323 and H.264
  • The LifeSize endpoint receives the (optional) H.264 max-rcmd-nal-unit-size parameter in the far end's capability set
  • Cisco VCS version X8.6

Cisco VCS version X8.6.1 works around this endpoint issue.

Microsoft

Product(s) Software releaseComments
Skype for Business Server 2015 2015

Cisco VCS is not interoperable with Skype for Business Server. If you need interoperability between VCS and Microsoft Lync products, we recommend Lync Server 2013.

Polycom

Product(s) Software releaseComments
HDX 9004 3.1.6-46064

HDX H.323 registered on different peer from TS in a VCS cluster. When the TS calls the HDX, VCS incorrectly rejects the BRQ from HDX, causing the call to be very low bandwidth. Issue identifier CSCup10641. Workaround: Register the HDX and TS on the same VCS peer, or SIP register the HDX.
RealPresence Group 300 4.3.0-230161

Polycom GroupSeries endpoint cannot decode media encrypted by B2BUA.

Workaround: Don’t use VCS B2BUA (Keep SIP Media Encryption mode set to auto) in call with GroupSeries endpoint