Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence Video Communication Server (VCS) software version X8.2.1

Show data for version: X8.9X8.8X8.7X8.6, X8.7X8.6X8.5.1X8.5X8.2.1X8.2X8.1.1X7.2.2X7.2X7.1X7.0.1X7.0

Cisco TelePresence

Product(s) Software releaseComments
Cisco Expressway X8.2

Traversal zone connections between a Cisco Expressway and a Cisco VCS are not supported.
Cisco Expressway X8.1.1

Traversal zone connections between a Cisco Expressway and a Cisco VCS are not supported.
Cisco Expressway X8.2.1

Traversal zone connections between a Cisco Expressway and a Cisco VCS are not supported.
Cisco IP Video Phone E20 TE4.1.3

No issues.
Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence Codec C40, Cisco TelePresence System Quick Set C20, Cisco TelePresence System EX90, Cisco TelePresence System EX60, Cisco TelePresence MX200, Cisco TelePresence MX300 TC7.2

No issues.
Cisco TelePresence Conductor XC2.2.1

No issues.
Cisco TelePresence Conductor XC2.3

Encrypted iX passthrough is only supported when using the Cisco VCS as a proxy, not when using the Cisco VCS's back-to-back user agent (B2BUA).
Cisco TelePresence Conductor XC3.0

Encrypted iX passthrough is only supported when using the Cisco VCS as a proxy, not when using the Cisco VCS's back-to-back user agent (B2BUA).
Cisco TelePresence Management Suite (TMS) 14.4

No issues.
Cisco TelePresence MCU Series products 4.5

No issues.
Cisco TelePresence Server 4.0

No issues.
Cisco TelePresence System EX Series, Cisco TelePresence System EX60, Cisco TelePresence System EX90, Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence MX200, Cisco TelePresence MX300 TC7.1

No issues.
Cisco TelePresence System MXP Series F9.3.1

No issues.
Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence System EX60, Cisco TelePresence System EX90, Cisco TelePresence MX200, Cisco TelePresence MX300, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System Integrator C Series , Cisco TelePresence System EX Series, Cisco TelePresence MX Series TC6.3

No issues.
Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence System EX60, Cisco TelePresence System EX90, Cisco TelePresence MX200, Cisco TelePresence MX300, Cisco TelePresence SX20 Quick Set, Cisco TelePresence System Integrator C Series , Cisco TelePresence System EX Series, Cisco TelePresence MX Series TC7.0.1

No issues.

Cisco

Product(s) Software releaseComments
Cisco Jabber 9.7

No issues.
Cisco Unified Communications Manager 10.0

No issues. See the deployment guide for recommended configuration.
Cisco Unified Communications Manager 9.1.n

No issues. See the deployment guide for recommended configuration.
Cisco Unified Communications Manager 8.6.n

No issues. See the deployment guide for recommended configuration.
Cisco Unified Communications Manager 10.5

No issues. See the deployment guide for recommended configuration.
Cisco Unified Communications Manager IM and Presence Service 9.1

No issues. See the Mobile and Remote Access deployment guide for recommended configuration.
Cisco Unified Communications Manager IM and Presence Service 10.5

No issues. See the Mobile and Remote Access deployment guide for recommended configuration.
Cisco Unified Communications Manager IM and Presence Service 10.0

No issues. See the Mobile and Remote Access deployment guide for recommended configuration.
Jabber Guest 10.0

No issues. See the Jabber Guest Server Install Guide for recommended configuration.

LifeSize

Product(s) Software releaseComments
Room 220 4.12.0

For interworked calls (H323 to SIP dialled by LifeSize), ocassionally the LifeSize endpoint will crash. The lifesize case reference number is 00066170.

Microsoft

Product(s) Software releaseComments
Lync 2013

CTS endpoints are not supported when gatewayed via a VCS.

For more information see https://tools.cisco.com/bugsearch/bug/CSCui23073.
Lync 2010

CTS endpoints are not supported when gatewayed via a VCS without transcoding (AMGW).

Polycom

Product(s) Software releaseComments
HDX 9004 3.1.4
  • Interworking call to H.323 registered HDX causes VCS to send a H.245 H239PresentationTokenResponse message to HDX when it has not requested the presentation token. Issue identifier CSCui07568. Workaround: Keep the call native H.323, or SIP register the HDX.
  • HDX H.323 registered on different peer from TS in a VCS cluster. When the TS calls the HDX, VCS incorrectly rejects the BRQ from HDX, causing the call to be very low bandwidth. Issue identifier CSCup10641. Workaround: Register the HDX and TS on the same VCS peer, or SIP register the HDX.
RealPresence Desktop 3.2.1

RealPresence Desktop softclient sends "m-stream" where it should be using "mstrm" according to the RFC. This issue has been raised with Polycom. Issue identifier CSCuj30802.
RealPresence Group 300 4.1.4

Polycom GroupSeries endpoint cannot decode media encrypted by B2BUA.

Workaround: Don’t use VCS B2BUA (Keep SIP Media Encryption mode set to auto) in call with GroupSeries endpoint