Cisco Meeting Server Cloud Connector

Cisco Meeting Server Cloud Connector is a hybrid service that lets you connect Meeting Management deployments to the Webex Control Hub and the Webex Cloud.

The service lets you:

  • See information about Meeting Management instances and their connected Meeting Servers in the Control Hub interface.
  • Set up email and Webex Teams alerts, so you can get notified about Meeting Management errors and warnings.

The service also sends metrics to the Webex Cloud.

What you can see and do in the Meeting Management user interface

On the Meeting Management Settings page, Cloud Connector tab, you can edit transport settings, disable the Cloud Connector, or see the current status of the service.

The status will show the following:

  • Registration: This tells you if this instance of Meeting Management is registered to the Webex Cloud.
  • Addresses of Webex Cloud services: This tells you which addresses Meeting Management needs to reach for Cisco Meeting Server Cloud Connector to work.

Before you start

Before you enable Cisco Meeting Server Cloud Connector, make sure that your environment meets the requirements, and that you have the relevant information ready.

The basic prerequisite is that your Meeting Management instances and their connected Meeting Servers are configured and working.

Prerequisites for setting up Cisco Meeting Server Cloud Connector:

  • Make sure that Meeting Management can be reached by Webex Control Hub.

    Note: Specific URLs that Meeting Management connects to are generated when you register the instance. That means that you may need to configure some firewall settings after you have registered the Meeting Management instance.

    Meeting Management uses port 443 to connect to the Webex Cloud.

    If you need a proxy server, have the following ready:

    • IP address or FQDN of the proxy server
    • Port number for the proxy server
    • Certificate for the proxy server

  • Have your Meeting Management address and administrator credentials ready.

    This should be an IP address or FQDN that administrators can use to sign in to the web interface.

How to set up Cisco Meeting Server Cloud Connector

To set up Cisco Meeting Server Cloud Connector and add an instance of Meeting Management to Cisco Control Hub:

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.

  3. Optional: On the Meeting Server card, View Prerequisites.

    This will open a dialog box that lets you check off a checklist as you prepare to set up the service. Close it when you are done.

  4. On the Meeting Server card, click Set Up.

    This will open a dialog that summarizes what the service does.

  5. To confirm that you have read the information about the service, click Next.

  6. Chose Create a new cluster and enter a name for the cluster.

    In the Control Hub interface, cluster is a term used for any group of resources. You can choose to only add instances from the same deployment to a cluster, or you can add instances from several deployments to the same cluster. How Meeting Management instances are grouped does not affect the information you get.

  7. Enter IP address or FQDN for your Meeting Management

    This should be an address that Meeting Management administrators can use to access the web interface.

  8. Click Next.

  9. To continue the registration and give Control Hub and the Webex Cloud permissions to connect to Meeting Management, click Go to Meeting Management.

    This will open a new tab in your browser.

  10. Enter your Meeting Management administrator username and password.

  11. Optional: If you need to use a proxy server, Edit Transport Settings.

  12. Click Confirm to continue the registration.

  13. Accept the cmm-cms-cloud request for permissions.

    Note: If you check the Only ask when requesting new permissions. check box, then you will not see this dialog next time you add a Meeting Management instance.

  14. Make sure that the organization listed is the one you want to connect to.

    Note: If you have previously registered this instance of Meeting Management, then the previous registration and corresponding settings will be lost. For example, if you had it registered to a different organization, then the instance will now only be registered to the new organization.

  15. Check the Allow Access to the Meeting Management Connector Node check box.

    Note: There are no buttons that let you go back at this point. However, if you do not want to continue, then you can leave the page, and Cisco Meeting Server Cloud Connector will not be enabled.

  16. Click Continue.

  17. To finish the setup, click OK.
  18. Optional: If you have strict firewall settings that only permit traffic to specific URLs, then configure your network settings to allow access to the URLs that appear in Meeting Management on the Settings page, Cloud Connector tab.

How to add new instance of Meeting Management

To add a new instance of Meeting Management, follow the procedure for setting up Cisco Meeting Server Cloud Connector.

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.
  3. On the Meeting Server card, click View all.

  4. Click Add Resource.

    This will open a dialog that summarizes what the service does.

  5. Click Next.

  6. Chose Create a new cluster and enter a name for the cluster.

    In the Control Hub interface, cluster is a term used for any group of resources. You can choose to only add instances from the same deployment to a cluster, or you can add instances from several deployments to the same cluster. How Meeting Management instances are grouped does not affect the information you get.

  7. Enter IP address or FQDN for your Meeting Management

    This should be an address that Meeting Management administrators can use to access the web interface.

  8. Click Next.

  9. To continue the registration and give Control Hub and the Webex Cloud permissions to connect to Meeting Management, click Go to Meeting Management.

    This will open a new tab in your browser.

  10. Enter your Meeting Management administrator username and password.

  11. Optional: If you need to use a proxy server, Edit Transport Settings.

  12. Click Confirm to continue the registration.

  13. Accept the cmm-cms-cloud request for permissions.

    Note: If you check the Only ask when requesting new permissions. check box, then you will not see this dialog next time you add a Meeting Management instance.

  14. Make sure that the organization listed is the one you want to connect to.

    Note: If you have previously registered this instance of Meeting Management, then the previous registration and corresponding settings will be lost. For example, if you had it registered to a different organization, then the instance will now only be registered to the new organization.

  15. Check the Allow Access to the Meeting Management Connector Node check box.

    Note: There are no buttons that let you go back at this point. However, if you do not want to continue, then you can leave the page, and Cisco Meeting Server Cloud Connector will not be enabled.

  16. Click Continue.

  17. To finish the setup, click OK.
  18. Optional: If you have strict firewall settings that only permit traffic to specific URLs, then configure your network settings to allow access to the URLs that appear in Meeting Management on the Settings page, Cloud Connector tab.

How to set up email and Webex Teams notifications

To set up notifications:

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.
  3. On the Meeting Server card, click Edit Settings.
  4. In the General field, add the email addresses you want Control Hub to send notifications to.

How to deregister Meeting Management instances

There are two ways of deregistering a Meeting Management instance from Control Hub and the Webex Cloud:

  • From Meeting Management

    This method lets you deregister one Meeting Management instance without accessing Control Hub.

    The disadvantage is that the instance will still appear in Control Hub.

  • From Control Hub

    This method lets you deregister and remove one instance or a cluster from Meeting Management in the same process.

To deregister a Meeting Management via the Meeting Management interface:

  1. Sign in to Meeting Management.
  2. Go to the Settings page, Cloud Connector tab.

  3. Click the Disable Cloud Connector button.

    Note: This will deregister the connection from the Meeting Management end, and Meeting Management will instantly stop sending information to Control Hub and the Webex Cloud. The Control Hub will still display the Meeting Management instance as connected and registered until you remove it from the Control Hub interface.

To deregister a Meeting Management instance from Control Hub:

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.
  3. On the Meeting Server card, click View all.
  4. Click on the relevant Meeting Management cluster.
  5. Click Edit cluster settings.
  6. Go to Nodes and click on the instance.
  7. Click Perform actions on Node.
  8. Click Actions, then Deregister Node.

To deregister a whole cluster from Control Hub:

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.
  3. On the Meeting Server card, click View all.
  4. Click on the relevant Meeting Management cluster.
  5. Click Edit cluster settings.
  6. Click Remove.
  7. Click Delete cluster.

How to disable Cisco Meeting Server Cloud Connector

You can disable the Cisco Meeting Server Cloud Connector entirely if you do not wish to use it anymore. Note that when you disable the service, all Meeting Management instances will be deregistered from the Webex Cloud and Control Hub, and all your settings will be removed.

To disable Cisco Meeting Server Cloud Connector:

  1. Sign in to Control Hub.
  2. In the left side panel, go to SERVICES and choose the Hybrid page.
  3. On the Meeting Server card, click Edit Settings.
  4. Scroll to the Deactivate area and click Deactivate.
  5. Confirm by clicking Deactivate in the dialog.