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We endeavor to make our Cisco TelePresence products interoperable with all
relevant standards-based equipment. Although it is not possible to test all
scenarios, the testing on which this data is based covers most common functions
of the listed endpoints and infrastructure.
The following pages describe the software releases that were tested for
interoperability with Cisco TelePresence products. The results are grouped by
product range. It is not possible to guarantee that all the models listed in the
Product(s) column have been tested with the specified software release, although
to the best of our knowledge we believe that all such models are interoperable
with the associated software release. The absence of a device or release does
not imply a lack of interoperability.
Cisco TelePresence
| Product(s) |
Software release | Comments |
|---|
| Cisco TelePresence Conductor |
XC4.1 |
No issues. |
| Cisco TelePresence Conductor |
XC4.0 |
No issues found. |
| Cisco TelePresence Conductor |
XC4.2 |
No issues |
| Cisco TelePresence Management Suite (TMS) |
15.0 |
No issues found. |
| Cisco TelePresence MCU Series products |
4.5 |
No issues found. |
| Cisco TelePresence Server |
4.2 |
No issues found. |
| Cisco TelePresence System C/SX/EX/MX /Profile Series |
TC 7.3.4 |
No issues found. |
| Cisco TelePresence Video Communication Server (VCS) |
X8.7 |
Traversal zone connections between a Cisco Expressway and a Cisco VCS are not supported. (Applies to all versions of both products). |
Cisco
| Product(s) |
Software release | Comments |
|---|
| Cisco DX Series |
10.2.5 |
Hold/resume from Skype for Business, in a call initiated by DX80 to Skype for Business, failed in one test environment. The issue was not observed in calls initiated by Skype for Business to DX80. The issue was not reproducible when the same test was repeated in another environment. |
| Cisco IP Phone 7800 Series, Cisco IP Phone 8800 Series |
11.0.1 |
No issues found. |
| Cisco Jabber |
11.5 |
No issues found. |
| Cisco Prime Collaboration Assurance |
10.5.1 |
Expressway X8.7 is not supported by Cisco Prime Collaboration Assurance. |
| Cisco Unified Communications Manager |
11.0 |
No issues found. |
| Cisco Unified Communications Manager IM and Presence Service |
11.0 |
No issues found. |
| Cisco Unified Communications Manager IM and Presence Service |
11.5 |
X8.7.n (and earlier versions) of Expressway are not interoperable with Cisco Unified Communications Manager IM and Presence Service 11.5(1). To ensure continuous interoperability, you must upgrade your Expressway systems to X8.8 before you upgrade your IM and Presence Service systems to 11.5(1). |
| Jabber Guest |
10.6.8.11 |
No issues found. |
Avaya
| Product(s) |
Software release | Comments |
|---|
| Scopia PathFinder Server |
8.3.3 |
A design limitation of the Expressway was discovered when interoperating with this Avaya infrastructure. The Expressway deliberately only searches for the first destination alias it reads from an H.323 Location Request. See CSCux16740. |
| Scopia XT Executive 240 |
8.3.2 |
When Expressway interworks H.323 calls between this endpoint and LifeSize SIP endpoints, the calls are set up with one-way audio, but they have two-way video. |
LifeSize
| Product(s) |
Software release | Comments |
|---|
| Icon 600 |
LS_RM3_2.6.1 |
When Expressway interworks calls between this endpoint (SIP) and Avaya Scopia XT Executive 240 (H.323), the calls are set up with one-way audio, but they have two-way video. |
| Room 220 |
LS_RM2_5.0.4(7) |
When Expressway interworks calls between this endpoint (SIP) and Avaya Scopia XT Executive 240 (H.323), the calls are set up with one-way audio, but they have two-way video. |
Microsoft
| Product(s) |
Software release | Comments |
|---|
| Lync |
2010 |
No issues found with Lync Server 2010 for AV calls between interoperable clients.
Screen sharing from interoperable Lync clients is not supported with Lync Server 2010 and Gateway Expressway deployments. |
| Lync |
2013 |
No issues found with Lync Server 2013 when interoperable clients/bridges were used.
AV calls and screen sharing from interoperable Microsoft clients are supported with Cisco TelePresence endpoints behind the Gateway Expressway. Versions supported as follows:
- TC Series endpoints version 7.2 and later
- CE Series endpoints version 8.0
- DX Series endpoints version 10.2(5)
AV calls and screen sharing from interoperable Microsoft clients are supported with Cisco TelePresence bridges behind the Gateway Expressway. Supported platforms and tested versions:
- MCU 5300 Series and MCU MSE 8510, version 4.5
- TS 8710 and Multiparty Media 310/320, version 4.2
The MCU platforms above do not revoke the floor when the Lync user stops sharing their screen. See CSCux48258.
The following endpoints do not work with screen sharing from Lync in the Gateway Expressway deployment:
- Cisco Jabber
- Cisco Jabber Video for TelePresence
The following conferencing bridges do not work with screen sharing from Lync in the Gateway Expressway deployment:
- Cisco TelePresence MCU 4200 Series
- Cisco TelePresence MCU 4500 Series
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| Lync 2013 for Windows |
15.0 |
No issues found. |
| Lync for Mac 2011 |
14.0 |
This client is not interoperable with Expressway, unless you deploy an Advanced Media Gateway (AM Gateway) to transcode the media.
Screen sharing does not work from this client in the Gateway Expressway deployment. |
| Skype for Business |
2015 |
The following Skype for Business clients are interoperable with Cisco Expressway (in the Gateway Expressway deployment), when they are in a Lync 2013 Server environment:
- Lync 2013 (desktop version)
- Skype for Business 2015 (desktop version)
- Skype for Business 2016 (desktop version)
Skype for Business mobile versions are not interoperable with Cisco Expressway. See CSCux76142. |
| Skype for Business |
2016 |
The following Skype for Business clients are interoperable with Cisco Expressway (in the Gateway Expressway deployment), when they are in a Lync Server 2013 environment:
- Lync 2013 (desktop version)
- Skype for Business 2015 (desktop version)
- Skype for Business 2016 (desktop version)
Skype for Business mobile versions are not interoperable with Cisco Expressway. |
| Skype for Business Server 2015 |
2015 |
Cisco Expressway is not interoperable with Skype for Business Server. For interoperability with Microsoft Video clients, we require Lync 2013 Front End Server. |
Polycom
| Product(s) |
Software release | Comments |
|---|
| HDX 9000 |
3.1.8 |
No issues found. |
| RealPresence Group 300 |
5.0.0 |
When this endpoint receives a call from Avaya Scopia XT Executive 240 with sips: contact, it generates a malformed Warning header in the 480 response. This issue is logged with Polycom as GS-27082. |
| RealPresence Group 300 |
4.3.0 |
- When this endpoint receives a call from Avaya Scopia XT Executive 240 with sips: contact, it generates a malformed Warning header in the 480 response. This issue is logged with Polycom as GS-27082.
- Polycom GroupSeries endpoint cannot decode media encrypted by B2BUA. This issue is resolved in version 5.0.0 of the RealPresence Group Series software.
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