Cisco TelePresence

Interoperability Database

Warning - In preview mode

Hierarchical Navigation

We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence System 500-37 software version 1.10.1

Show data for version: 1.10.4(26)1.10.1

Cisco TelePresence

Product(s) Software releaseComments
Cisco TelePresence Server 3.1

Tested TIP:

  • Under rare circumstances video artefacts may be seen when leaving the lobby screen in 720p calls. (Issue identifier CSCuh92519)
  • Calls can connect at the wrong bandwidth when SIP UPDATE messages are disabled the call path, for example, when the call is routed via Conductor. (Issue identifier CSCuh97074)
  • If the conference security state changes to insecure, and then changes back to secure, the security indicator on this endpoint still (incorrectly) indicates that the conference is insecure

Tested CUCM to VCS H.323 interworking:

  • Interworking calls from this endpoint is not recommended
Cisco TelePresence System TX 1300 47, Cisco TelePresence System 500-32, Cisco TelePresence System TX1300 47, Cisco TelePresence System TX1310 65, Cisco TelePresence System TX9000, Cisco TelePresence System TX9200 TX6.0.0

No issues if the TX system is registered to Unified CM version 8.5.1, 8.6(2a)SU2 or a later version.

Video: up to 1080p

Audio: AAC-LD

Security: Secure

Presentation: Yes (Auto-Collaborate)

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html
Cisco TelePresence Video Communication Server (VCS) X7.1

Tested to work if the system running CTS software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU3 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Unified CM and VCS to interoperate via a SIP trunk, see Cisco VCS and CUCM Deployment Guide.

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html
Cisco TelePresence Video Communication Server (VCS) X7.2

Tested to work if the system running CTS software is registered to Cisco Unified Communications Manager Version 9.1(1) or 8.6(2a)SU3.

In an H.323 call between a TX 6.0 endpoint registered to a UCM server running 8.6(2a)SU3 and a TC 5.x or TE 4.x endpoint registered to VCS X7.1 or X7.0, an intermittent loss of audio can occur. Caveat that tracks this issue: CSCtx16122. This caveat is fixed in Unified CM 9.1(1) and appears in the Release Notes for Cisco TelePresence System Software Release 1.9.

We recommend that you install and assign the Cisco Unified CM "vcs-interop" SIP Normalization script to make secure calls between CTS endpoints and endpoints and devices registered to VCS.

For more information about the conditions required for secure calls, see this document:
http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_8/release/notes/cts_1_8_release_notes.html#wp138743
For more information about the Cisco Unified CM script, see this document:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862.html#wp1961382
For more information about configuring Unified CM and VCS to interoperate via a SIP trunk, see Cisco VCS and CUCM Deployment Guide.

For more information about products that are compatible with systems running CTS 1.10 software, refer to the Cisco TelePresence System Software Version Compatibility - 1.10 Releases document at the following URL: http://www.cisco.com/en/US/docs/telepresence/cts_admin/1_10/compatibility/cts_compatibility_1_10.html