Cisco TelePresence

Interoperability Database

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We endeavor to make our Cisco TelePresence products interoperable with all relevant standards-based equipment. Although it is not possible to test all scenarios, the testing on which this data is based covers most common functions of the listed endpoints and infrastructure.

The following pages describe the software releases that were tested for interoperability with Cisco TelePresence products. The results are grouped by product range. It is not possible to guarantee that all the models listed in the Product(s) column have been tested with the specified software release, although to the best of our knowledge we believe that all such models are interoperable with the associated software release. The absence of a device or release does not imply a lack of interoperability.

Cisco TelePresence System Integrator C Series software version TC3.1.0

Show data for version: TC7.3.3TC7.3TC7.0.2TC7.0.1TC6.3TC6.0.0TC6.0.0TC5.1.4TC4.0.0TC3.1.0

Cisco TelePresence

Product(s) Software releaseComments
4500 series, 4200 series, 8000 series, Cisco TelePresence MCU Series products 4.1 Video does not work when 4CIF H.263 is sent to a C-series endpoint.
Cisco IP Video Phone E20 TE2.2.0 SIP: No issues
Cisco TelePresence System Quick Set C20, Cisco TelePresence Codec C40, Cisco TelePresence Codec C60, Cisco TelePresence Codec C90, Cisco TelePresence System EX90, Cisco TelePresence System Integrator C Series TC3.1.0 H.323 and SIP: No issues
Edge Series, Cisco TelePresence System 1000 MXP, Tandberg 1500 MXP, Cisco TelePresence System 1700 MXP, MXP 2000, MXP 3000, MXP 6000, MXP 7000, MXP 770, MXP 8000, MXP 880, MXP 990, Cisco TelePresence System MXP Series F9.0 H.323 and SIP: No issues
Tandberg 150 MXP L6.0 H.323 and SIP: No issues

LifeSize

Product(s) Software releaseComments
Express LS_EX1_4.2.5(4) H.323: Dual stream (H.239) gives low frame rate.
Room LS_RM2_4.2.4(4) H.323: Dual stream (H.239) gives low frame on call rates below 2000kbps.
SIP: Dual stream (BFCP) does not work.
Room 200 LS_RM2_4.2.5(4) H.323: Dual stream (H.239) gives low framefrate. 720p60 is not possible.

Polycom

Product(s) Software releaseComments
HDX 2.5.0.7 H.323: 60 fps must be disabled
HDX, HDX 8000 HD, HDX 8000 2.5.0.5, 2.5.0.1, 2.0.2-235 H.323: Dual stream (H.239) gives low frame rate. If 60fps is used we send w448p.
SIP: Encryption does not work. Unable to send 60fps. Dual stream (BFCP) does not work.
MGC-50 9.0.3.1 60 frames per second was disabled during the testing.

MGC conference is set to continuous presence, AES and H.239:
Far End Camera Control is not working. Call rates down to 384kbps works fine. 384kbps and lower will experience loss of video.

MGC conference set to voice switched, AES and H.239:
Following conference rates does not work: 2Mbps, 1.4Mbps and 1.1Mbps and 128kbps.
Far End Camera Control is not working.

MGC conference is set to continuous presence, no AES and H.239:
In a 256kbps conference, Encryption needed to be disabled for the C Series to display video; otherwise they would connect as audio only.
RMX 2000 5.0.0.46 60 frames per second was disabled during the testing.

A distorted wide bar is seen on the bottom of the screen of the site receiving dual stream.
The TANDBERG C20 stops displaying main video in a conference using dual stream.
ViewStation FX 6.0.5 H.323: 60 frames per second was disabled during the testing
Dual stream (H.239) is not supported by the FX system.
VSX 8000, VSX 7000 9.0.5.2 H.323: At call rate 768kbps dual stream (H.239) does not work.
At call rate 512kbps and below the VSX does not display received video. Dual stream (H.239) will also have problems.

Sony

Product(s) Software releaseComments
PCS-1 03.41 H.323: Dual stream is limited to 1 FPS.
PCS-TL50 2.42 Dual stream is limited to 1 FPS.
PCS-XG80 2.04 H.323 and SIP:Low frame rate. 60 frames per second is not possible. Encryption does not work.
Dual stream (BFCP) does not work (SIP).