Frequently Asked Questions
  • Cisco Meeting App
    • Audio issues
    • Desktop app (Microsoft Windows and macOS)
    • Diagnostics
    • General or more than one app
    • iOS app
    • Issues signing in
    • Operating System / Browser Support Information
    • Troubleshooting
    • Using different devices
    • Video Layout
    • WebRTC app
  • Cisco Meeting Server Cisco Meeting Server
  • General General
  • Cisco Meeting Management Cisco Meeting Management
  • Cisco Meeting Server web app

Questions in Troubleshooting

FAQs for users relating to the app throwing errors or otherwise not working.

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  • What do I need to enable before sharing content via Meeting App on macOS 10.15 or later?
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  • Why can some Cisco Meeting App users log in while others can't?
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  • How do you check the number of active sessions on a Web Bridge?
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  • Why has Meeting App has not generated a video address for the space?
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  • Why are incoming calls not working in Cisco Meeting App?
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  • Why can't I make a SIP call?
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  • Why do I get "Media decryption failure"?
    (1272 views)
  • Why do I get the error "Unable to configure video display"?
    (1406 views)
  • Why do I get the error message "framerate is low"?
    (1276 views)
  • What should I do if something is missing from Cisco Meeting App?
    (1789 views)
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FAQs for users relating to the app throwing errors or otherwise not working.

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