Taking snapshots of participants in a meeting

Taking snapshots of participants in a meeting aids in monitoring the overall meeting experience or for any diagnostic purpose such as to check the layout being displayed at the participant end or to check the participant video quality. In a managed meeting, Meeting Management allows video operator:

  • to take snapshot of the video of the participant(s).

  • to take snapshot of the video of all the participants that is displayed on the participant’s screen depending on the layout selected.

The captured snapshots are available in 1280*720 (Width * Height) pixel.

To take a snapshot:

  1. In the meeting details, find the participant's name.

  2. In the Actions column, clickMore button and select

Note:
• Taking snapshots of participants in a meeting is not implemented for Permanent License Reservation (PLR) mode.
• Content sharing will not be captured while taking snapshots. Only participant's video will be captured using snapshot.

Following options are available for capturing snapshots:

  • Incoming (from participant to Meeting Server)- By default this option is selected and displays the snapshot of the participant.

  • Outgoing (from Meeting Server to participant)- It displays the snapshot of video sent from Meeting Server to participant. This can be used to verify the layout displayed on the participant screen.

  • Incoming/Outgoing– In this case, snapshot will be available for both the directions. Left window will display the incoming snapshot of a selected participant and right window will display the outgoing snapshot of participant screen.

  • Refresh- Refreshbutton allows video operator to take a fresh snapshot of the option that is already selected.