Upgrade from previous version

Before you upgrade:

  • Please make sure you have an up-to-date backup of your Meeting Management.

    For instructions, see Create a backup.

  • Check that your deployment meets the requirements of the version you are upgrading to.

  • Plan your upgrade so no important monitored meetings are taking place while you are performing the upgrade.

  • Notify other users before you start upgrading.

    Note: All users, both video operators and administrators, will be signed out without warning, and data for ongoing and recent meetings will be lost when you upgrade.

  • Make sure that you are ready to upgrade all connected Meeting Servers immediately after you upgrade Meeting Management. To avoid any issues caused by an older version of Meeting Management, we strongly recommend that you first upgrade Meeting Management, then upgrade the connected Meeting Servers.

Upload keys to verify upgrade images:

Cisco Meeting Management embeds a signature within the upgrade image which Meeting Management uses to confirm whether or not the image is genuine.

Image signatures are only verified when upgrading from a signed image. So manual verification is still advised when upgrading from an unsigned image to a signed one. i.e. if you upgrade from 3.6 to 3.7, or downgrade to earlier versions, you are still advised to manually verify the hashes. This feature will be fully effective when upgrading from 3.7 and beyond.

From version 3.7, upgrading to a special build will require uploading a special key. The Upload Key button is introduced to enable administrators to upload the public key and verify the upgrade images. However, the administrators will perform this action only when upgrading to a special build.

To upload public keys:

  1. On the Settings page, go to Upgrade tab.
  2. Click Upload key then browse and select the public key. The selected public key is verified and uploaded.

Note: Upgrades from a signed production/ special build to another signed production build will not require any action from the administrator. Meeting management verifies the upgrade images automatically without the need for manual verification of the hashes.

To upgrade Meeting Management:

  1. Sign in to the download area of cisco.com
  2. Download the upgrade image file and save it in a convenient location.
  3. Sign in to Meeting Management.
  4. Go to the Settings page, Upgrade tab.
  5. Click Upgrade.
  6. Click Upload upgrade file.
  7. Select the upgrade image file and click Open.

  8. Check that the checksums are the same as the ones listed in the release notes, then Confirm.

    If the checksums do not match, do not install the upgrade, as the file may have been corrupted.

  9. Restart Meeting Management to complete the upgrade.