Meeting event logs
The event logs give a timeline for what happened in a meeting, e.g. when the meeting started and ended, when participants joined and left, when recording was started, when layout was changed, when participants were muted/unmuted, etc.
Event logs for an individual meeting are available as long as the meeting is listed on the Meetings page. You can view the logs on the screen, or you can download them if you need to access them later.
Timestamps for event logs
Meeting Management applies timestamps to event logs when it receives information from the Meeting Server. Timestamps are given and stored in UTC, but if you look at the event log within Meeting Management, they are converted into your browser's timezone.
The table below illustrates how time is assigned and displayed in Meeting Management.
|
View |
Timestamps assigned by |
Time zone or standard |
Time format |
Notes |
|---|---|---|---|---|
|
Event logs on screen |
Meeting Management | Your browser's time zone | 24 hour format | If event logs are re-synchronized with the Meeting Server, new timestamps are given. |
|
Event logs downloaded |
Meeting Management | UTC | 24 hour format | |
| Details on Meetings page and meeting details | Meeting Server | Your browser's time zone | 24 hour format | If the time for your Meeting Server is not synchronized with the time for your Meeting Management, the timestamps you see here can differ from what you see in the event logs. |
To see event logs on screen:
-
Click the Event logs button.
-
See the logs.
Timestamp: Timestamps seen in the onscreen logs are based on the Meeting Management server's time, converted to your browser's local time zone.
User: Users listed here are video operators or administrators of Meeting Management.
Note: Participants are not registered as users in Meeting Management, even if they are registered users on the Meeting Server.
Message: Messages indicate what has happened.
Participant: A participant name or address is displayed if the event was initiated by a participant, or if a change was made for that individual participant. For instance, both a user and a participant will be displayed if the video operator changes screen layout for an individual participant.
Note: When Meeting Management is restarted, all event logs are lost. Only start times and participant join times will be recreated, and only for active meetings. Note that re-synchronized events get new timestamps, so timestamps are unreliable for meetings that were active during restart.
List of event log messages
The table below lists event log messages you may see.
|
Message |
User displayed |
Participant displayed |
Level |
Explanation |
|---|---|---|---|---|
|
Add meeting participant: address=<address> |
Yes |
No |
Information |
A video operator added a participant with the displayed address. The participant's name cannot be displayed when a video operator calls the participant. |
|
Add meeting participant failed: address=<address> |
Yes |
No |
Warning |
A video operator tried to add a participant with the displayed address. The operation failed. |
|
Disconnect participant |
Yes |
Yes |
Information |
A video operator disconnected a participant. |
|
Disconnect participant failed |
Yes |
Yes |
Warning |
A video operator tried to disconnect a participant. The operation failed. |
|
End meeting |
Yes |
No |
Information |
A video operator ended the meeting. |
|
End meeting failed |
Yes |
No |
Warning |
A video operator tried to end the meeting. The operation failed. |
|
Meeting ended |
No |
No |
Information |
The meeting ended. |
|
Meeting started |
No |
No |
Information |
The meeting started. This happens when the first participant joins, or when the meeting is started via a command. For instance, if a meeting is booked via TMS, TMS sends a command to start the meeting. |
|
Participant joining |
No |
Yes |
Information |
A participant joined the meeting or reconnected to the meeting. |
|
Participant is disconnected |
No |
Yes |
Information |
A participant was disconnected. |
|
Participant merged |
No |
Yes |
Information |
This happens when a participant is seen twice by Meeting Management because of disconnecting and reconnecting. Meeting Management compares the details and removes duplicates of the same participant. |
|
Participant rejoining |
No |
Yes |
Information |
A participant was called back into the meeting by a video operator. |
|
Recording: recorder=<recorder>, path=<path> |
No |
Yes |
Information |
Shortly after recording with local Recorder has started, the name and path for the Recorder are displayed in the event log. The Recorder appears as a participant in the event logs. |
|
Recording: recorder=<recorder> |
No |
Yes |
Information |
Shortly after recording with a SIP Recorder has started, the name of the Recorder is displayed in the event log. The Recorder appears as a participant in the event logs. |
|
Redial participant |
Yes |
Yes |
Information |
A video operator called a disconnected participant back into the meeting. |
|
Redial participant failed |
Yes |
Yes |
Warning |
A video operator tried to call a disconnected participant back into a meeting. The operation failed. |
|
Set meeting layout: layout=<layout> |
Yes
|
No |
Information |
A video operator has changed the layout for all participants to the displayed layout. |
|
Set meeting layout failed: layout=<layout> |
Yes |
No |
Warning |
A video operator tried to change the layout for all participants to the displayed layout. The operation failed. |
|
Set meeting record: enabled=true |
Yes |
No |
Information |
A video operator has started recording. |
|
Set meeting record failed: enabled=true |
Yes |
No |
Warning |
The recording feature is available for this meeting. A video operator tried to start recording, but the operation failed. |
|
Set meeting record: enabled=false |
Yes |
No |
Information |
A video operator has stopped recording. |
|
Set meeting record failed: enabled=false |
Yes |
No |
Warning |
A video operator tried to stop recording, but the operation failed. |
|
Set meeting stream: enabled=True |
Yes |
No |
Information |
A video operator started streaming. |
|
Set meeting stream failed: enabled=True |
Yes |
No |
Warning |
A video operator tried to start streaming. The operation failed. |
|
Set meeting stream: enabled=False |
Yes |
No |
Information |
A video operator stopped streaming. |
|
Set meeting stream failed: enabled=False |
Yes |
No |
Warning |
A video operator tried to stop streaming. The operation failed. |
|
Set participant layout: layout=<layout> |
Yes |
Yes |
Information |
A video operator has changed the layout for an individual participant into the displayed layout. |
|
Set participant layout failed: layout=<layout> |
Yes |
Yes |
Warning |
A video operator tried to change the layout for an individual participant to the displayed layout. The operation failed. |
|
Set participant mute: <stream>=<value> |
Yes |
Yes |
Information |
A video operator muted or unmuted a participant, or stopped or started the participant's video. <stream> can be rxAudio or rxVideo <value> can be True (for audio muted or video stopped) or False (for audio unmuted or video started). The value is the state the video operator tried to change to, not the current state. |
|
Set participant mute failed: <stream>=<value> |
Yes |
Yes |
Warning |
A video operator has tried to mute or unmute a participant, or to stop or start the participant's video. The operation failed. <stream> can be rxAudio or rxVideo <value> can be True (for audio muted or video stopped) or False (for audio unmuted or video started). The value is the state the video operator tried to change to, not the current state. |
|
Streaming: streamer=<streamer>, url=<url> |
No |
Yes |
Information |
Shortly after streaming has started, you will see this message to let you know that the Streamer with the listed name is configured to use the listed url. |
|
Set meeting audio mute on entry: enabled=True |
Yes |
No |
Information |
A video operator has set all new participants to be muted on entry. |
|
Set meeting audio mute on entry failed: enabled=True |
Yes |
No |
Warning |
A video operator has tried to set all new participants to be audio muted on entry, and the operation failed. |
|
Set meeting audio mute on entry: enabled=False |
Yes |
No |
Information |
A video operator disabled audio mute on entry. |
|
Set meeting audio mute on entry failed: enabled=False |
Yes |
No |
Warning |
A video operator tried to disable audio mute on entry. The operation failed. |
|
Set meeting video mute on entry: enabled=True |
Yes |
No |
Information |
A video operator has set all new participants to be video muted on entry. |
|
Set meeting video mute on entry failed: enabled=True |
Yes |
No |
Warning |
A video operator has tried to set all new participants to be video muted on entry, and the operation failed. |
|
Set meeting video mute on entry: enabled=False |
Yes |
No |
Information |
A video operator disabled video mute on entry. |
|
Set meeting video mute on entry failed: enabled=False |
Yes |
No |
Warning |
A video operator tried to disable video mute on entry. The operation failed. |
|
Meeting scheduled to start at <scheduled start> |
No |
No |
Information |
The meeting was scheduled in TMS to start at the displayed time. |
|
Meeting scheduled to end at <scheduled end> |
No |
No |
Information |
The meeting was scheduled in TMS to end at the displayed time. |
|
Meeting has TMS ID <tms conference id> |
No |
No |
Information |
The meeting was scheduled in TMS with the displayed TMS conference ID. |
|
Set meeting importance: <unset> |
Yes |
No |
Information |
A video operator cleared all importance. |
|
Set meeting importance failed: <unset> |
Yes |
No |
Warning |
A video operator was trying to clear all importance, but the operation failed. |
|
Set participant importance: <value> |
Yes |
Yes |
Information |
A video operator made a participant important or cleared importance. <value> can be "0" for important or unset for cleared. The value is the state the video operator tried to change to, not the current state. |
|
Set participant importance failed: <value> |
Yes |
Yes |
Warning |
A video operator tried to make a participant important or to clear importance, but the operation failed. <value> can be "0" for important or unset for cleared. The value is the state the video operator tried to change to, not the current state. |
|
Set meeting importance: <unset>: <num participants> participants affected |
Yes |
No |
Information |
A video operator cleared importance for selected participants The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Set meeting mute: rxAudio=true: <num participants> participants affected |
Yes |
No |
Information |
A video operator muted selected participants. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Set meeting mute: rxAudio=True: <num participants> participants affected |
Yes |
No |
Information |
A video operator muted selected participants. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Set meeting mute: rxAudio=False: <num participants> participants affected |
Yes |
No |
Information |
A video operator unmuted selected participants. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Set meeting mute failed: rxAudio=True |
Yes |
No |
Warning |
A video operator tried to mute selected participants. The operation failed. |
|
Set meeting mute failed: rxAudio=False |
Yes |
No |
Warning |
A video operator tried to unmute selected participants. The operation failed. |
|
Set meeting layout: <layout>: <num participants> participants affected |
Yes |
No |
Information |
A video operator changed the layout for selected participants to the displayed layout. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Participant moving to <meeting name> |
No |
Yes |
Information |
A participant is in the process of being moved out of this meeting and into the displayed meeting. |
|
Participant moving from <meeting name> |
No |
Yes |
Information |
A participant is in the process of being moved into this meeting from the displayed meeting. |
|
Participant successfully moved from <meeting name> |
No |
Yes |
Information |
A participant was moved into this meeting from the displayed meeting. |
|
Participant successfully moved to <meeting name> |
No |
Yes |
Information |
A participant was moved out of this meeting and into the displayed meeting. |
|
Participant failed to move from <meeting name> |
No |
Yes |
Warning |
The participant could not be moved out of the displayed meeting. |
|
Participant failed to move to <meeting name> |
No |
Yes |
Warning |
The participant could not be moved into the displayed meeting. |
|
Requested participants move: destination=<meeting name>: <num participants> participants affected |
Yes |
No |
Information |
The selected participants have been moved. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Requested participants move failed: destination=<meeting name>: <num panes> panes affected |
Yes |
No |
Warning |
The selected participants could not be moved. The "<num participants> participants affected" is a link which you can click to see the names of the participants affected. |
|
Set meeting pane placement: self_pane=<self pane option> layout=<layout>: <num panes> panes affected |
Yes |
No |
Information |
Pane placement has been set, using the displayed self pane option and layout. The self pane options are what users who are placed in reserved panes will see. Self pane options are:
The "<num panes> panes affected" is a link which you can click to see which panes have been reserved. |
|
Set meeting pane placement failed: self_pane=<self pane option> layout=<layout>: <num panes> panes affected |
Yes |
No |
Warning |
A video operator tried to set Pane placement, using the displayed self pane option and layout. The operation failed. The "<num participants> panes affected" is a link which you can click to see the panes that should have been reserved. |
|
Clear meeting pane placement |
Yes |
No |
Information |
A video operator turned pane placement off. |
|
Clear meeting pane placement failed |
Yes |
No |
Warning |
A video operator tried to turn pane placement off, but the operation failed. |
|
Rename participant from <original display name> to <new display name> |
Yes |
Yes |
Information |
A video operator has changed a participant's display name. The new name is the one that appears in the participant column for this message as well as any later messages related to this participant. |
|
Rename participant from <original display name> to <new display name> failed |
Yes |
Yes |
Warning |
A video operator tried to change a participant's display name. The operation failed, and the original display name will be seen by other participants and displayed in Meeting Management. |
|
Set meeting lock: locked=True |
Yes |
No |
Information |
A video operator locked the meeting. |
|
Set meeting lock failed: locked=True |
Yes |
No |
Warning |
A video operator tried to lock the meeting, but the operation failed. |
|
Set meeting lock: locked=False |
Yes |
No |
Information |
A video operator unlocked the meeting. |
|
Set meeting lock failed: locked=False |
Yes |
No |
Warning |
A video operator tried to unlock the meeting, but the operation failed. |
|
Admit all |
Yes |
No |
Information |
A video operator admitted all lobby participants to the meeting. |
|
Admit all failed |
Yes |
No |
Warning |
A video operator tried to admit all lobby participants to the meeting. The operation failed. |