Backup and restore

We recommend that you always create a new backup before you make any changes to Meeting Management. The backup contains:

  • Configuration:

    • All details from the Settings page other than the licensing settings

    • LDAP server details
    • Details for all LDAP groups

    • Security policy settings for local users

      This includes settings for the passphrase generator, but not the dictionary

  • Database:

    • Details for local users, including hashes of recent passwords

    • Details for all Call Bridges, including any TMS System IDs
    • Passphrase dictionary

Create a backup

We recommend that you create a backup before you start using your Meeting Management. Then you can easily re-use settings if you need to re-deploy.

  1. If a restart is required, do this now so all settings can take effect.
  2. On the Settings page, go to the Backup and restore tab.
  3. Click Download backup file.

  4. Enter a password, then Download.

  5. Save the backup file and the password in a secure location.

    Note: The backup is encrypted and cannot be used without the password.

Restore a backup

Before you restore a backup:

  • Make sure that you have your backup file and the password ready.

    The password was chosen when you or another administrator created the backup.

  • Decide if you want to restore all settings, or if you just want to restore either database or configuration details (see step 4 below).
  • Make sure that your LDAP server is online while you restore the backup.
  • If you have TMS connected, make sure TMS is online while you restore the backup.

Note: If your LDAP server or TMS is offline while you restore, then the restore will fail.

Note: If you restore LDAP details, we recommend that you sign in as a local administrator to restore the backup.

To restore a previously saved backup:

  1. On the Settings page, go to the Backup and restore tab.
  2. Click Upload backup file.
  3. Select backup file.

  4. Choose one or both options:

    • Restore configuration:

      • All details from the Settings page other than the licensing settings

      • LDAP server details
      • Details for all LDAP groups

      • Security policy settings for local users

        This includes settings for the passphrase generator, but not the dictionary

    • Restore database:

      • Details for local users, including hashes of recent passwords

      • Details for all Call Bridges, including any TMS System IDs
      • Passphrase dictionary

    5. You will not be able to restore a backup if you do not check either of the two options.

  5. Enter password, then Restore.

Note: If you are signed as a local user when you restore Meeting Management, then Meeting Management will add your account to the list from the backup, or it will update the backed-up profile with the current settings. All other settings will be replaced with the settings from the backup.