What can I check if get the error "SSL Error certificate verify failed"?



Use Windows Certificate Viewer or a similar tool to inspect the certificate. 

The error message will give you a clue of what to look for, in brackets after the main message. 

For instance, if you see "SSL Error certificate verify failed (unable to get certificate CRL)", it is likely that Meeting Management cannot access the DCPs (certificate distribution points). Check the addresses of the CDPs. Meeting Management needs access to those to get to the certificate revocations lists (CRLs) and verify that the certificates are still valid.


If you already know that a certificate has been revoked, you can check the CRLs to get more information that can help you update the certificate chain.

Last update:
10-Jan-2020
FAQ ID:
1479