If some MMP users can log in while other users can't, it might be because those MMP users that can't log in may have hit the temporary lockout mechanism (see the MMP command "user rule max_failed_logins <attempts>"). They should retry logging in after 15 mins. If the problem persists, an administrator could check the logs to see if a password enumeration attack is occurring on the Meeting Server which could lock out some users repetitively.

Last update:

07-Jan-2020

FAQ ID:

1474