Frequently Asked Questions
  • Cisco Meeting App Cisco Meeting App
  • Cisco Meeting Server
    • Backup, upgrade, downgrade
    • Call capacities
    • CDRs and Events
    • Certificates
    • Conference settings
    • Customization
    • Database
    • Deployments with Expressway
    • Diagnostics and troubleshooting
    • Dial plans
    • Encryption
    • Firewalls
    • H.323 Gateway
    • Installation Assistant
    • Interoperability
    • LDAP
    • Licensing
    • Load balancing
    • Lync/Skype for Business/Office 365 Integration
    • Miscellaneous information
    • Multi-tenancy
    • Network and network management
    • Recording
    • Scalable and resilient deployments
    • Security
    • Streaming
    • VM-hosted servers only
    • X series servers only
    • Web app
    • XMPP
    • Secure Storage
  • General General
  • Cisco Meeting Management Cisco Meeting Management
  • Cisco Meeting Server web app

Questions in Diagnostics and troubleshooting

Page 2 out of 3 Pages

  • How do you check the number of active sessions on a Web Bridge?
    (2536 views)
  • What common syslog messages might I see, and what do they mean?
    (3373 views)
  • My company security team would like to know the security events on Meeting Server for audit purposes. How do I look for these events?
    (1972 views)
  • Why can't I enable the Web Bridge or Web Admin and instead see "FAILURE: Ports in use by other services"?
    (1066 views)
  • What logs can I collect from the Meeting Server?
    (7573 views)
  • I get "WARNING: unrecognized protocol message (management)" in the syslog. What does it mean?
    (1687 views)
  • "FAILURE: Ports in use by other services" but Web Bridge and Web Admin are using different ports
    (7433 views)
  • Why do SIP calls drop after a certain period of time?
    (20336 views)
  • How do I capture a network trace for the Call Bridge?
    (9412 views)
  • What does "RTCP unprotect authentication failure" in the event log mean?
    (3184 views)
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